Terms and Conditions

1. Definitions
a) “Company” refers to Fall Factor.

b) “Customer” refers to the person placing an order with Fall Factor.

c) “Visitor” refers to the person browsing through the site www.fallfactor.com.

d) “Goods” refers to any products that are the subject matter of the Customer’s order or which are to be supplied to the Customer by the Company under these Terms and Conditions of Sale.

2. Privacy

Please review our Privacy Policy, which also governs your visit to our website, to understand our practices.

3. Electronic Communications

When you visit fallfactor.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

4. Copyright

All content included on this site, such as text, graphics, logos, button icons, images, data compilations, is the property of the Company and protected by international copyright laws. The compilation of all content on this site is the exclusive property of the Company, with copyright authorship for this collection by the Company, and protected by international copyright laws.

5. License and site address.

The Company grants you a limited license to access and make personal use of this site and not to download (other
than page caching) or modify it, or any portion of it, except with express written consent of the Company. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of the Company. You may not frame or utilize framing techniques to enclose any logo, or other proprietary information (including images, text, page layout, or form) of the Company and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilizing the Company’s name without the express written consent of the Company. Any unauthorized use terminates the permission or license granted by the Company. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of the Company so long as the link does not portray the Company, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any of the Company’s logo or other proprietary graphic as part of the link without express written permission.

6. Reviews, Comments, E-mails, and other content

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. The Company reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. The Company takes no responsibility and assumes
no liability for any content posted by you or any third party. If you do post content or submit material, and unless we indicate otherwise, you grant the Company a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant the Company the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify the Company for all claims resulting from content you supply.

7. Membership account

As the Customer of this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. The Company reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

8. Product Description

The Company attempts to be as accurate as possible. However, the Company does not warrant that product descriptions or other contents of this site are accurate, complete, reliable, current, or error-free. In particular, the actual colour and the dimension of the items may differ slightly and the Company holds no responsibility in ensuring absolute similarities between the actual product and the images perceived online.

9. Price

The prices quoted apply only to the quantities and postage charges specified by the Company in its invoice or in the
acceptance of the Customer’s order. Orders are accepted only on condition that the products will be invoiced at the price prevailing at the date of actual despatch; unless otherwise agreed between the Company and the Customer. Unless otherwise stated, there will be a separate charge for postage.

10. Terms of payment
Upon 48 hours of the placement of orders, the Company reserves the rights to evoke the order confirmation that was issued if payment is not received from the Customer. Payment can be made through the following means:

a) Interbank Transfer

b) Singapore Dollars Paypal

11. Delivery

The mode of transport/delivery of the order(s) after payment is decided by the Customer upon placing the order. No
amendment shall be made unless agreed between the Company and the Customer. In any event of it being  unavailable, the Company reserves the right to select the means of transport and the routes. Freight and postage charges will be payable by the Customer unless otherwise agreed between the Company and the Customer. The Company shall not be liable to the Customer for any short delivery, non-delivery or delayed delivery due to act of God, civil or military commotions, act of government, act of terrorism, fire, flood, labour disturbances, strikes and lock-outs, hijacking, sabotage, crime, default by the Company’s suppliers, unavailability of stock or any other cause beyond the Company’s control. In the event of delayed delivery due to any such cause, the delivery date shall be extended by a reasonable length of time but not less than the period of the delay. The risk of loss and title for such items shall be passed on to the Customer upon our delivery to the carrier. Notwithstanding the foregoing, time stipulated for delivery is not of the essence and is an estimated time only.

12. Cancellation of orders

There shall be not any refund made for orders once payment is made. While the Company reserves its rights to seek for compensation for cancelled orders, an exchange of item may be negotiated if an agreement can be reached between the Company and the Customer.

13. These Conditions to Prevail

These conditions shall override any terms or conditions sought to be incorporated in any way by the Customer in the contract. In the event of the Customer’s terms and conditions containing clauses which are inconsistent with or which purport to exclude the Company’s conditions in any manner, such clauses shall be of no effect and the Company’s conditions of sale shall prevail.


Enquiries regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the Contact Us link in the footer. Alternatively, you may email us at: sales@fallfactor.com.